What should I do if the storage capacity of my JetDrive Go has suddenly shrunk?

Category : Specification / Capacity / Performance

You may have to format your JetDrive Go when encountering this problem. To format your JetDrive Go, please follow the steps:

 

  • Windows OS:
 Right click on the "Removable Disk" from "My Computer." Select "Format" and click "Start" 

 

  • Mac OS X:
 Please go to Disk Utility to erase (format) your JetDrive Go. Choose MS-DOS(FAT) or ExFAT as the file format, and click Erase.

 

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