My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

How can we help you?

My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

Category : Setup / Operation

1. Please check the file type of your data first.

2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software.

Is the answer helpful?

Is there an upper limit for the number of files allowed in every JetDrive Go Backup folder?
Why is my file count shown to be less than the file count on the Apple device after I backed up files?
If my Apple device is suddenly out of battery or the JetDrive Go App quits unexpectedly during the backup, will the backup start over again next time?

Technical Support

If the answer can't help you, you can contact the Tech Support Department

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My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

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Technical Support