My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related The JetDrive Go can work with my mobile device. Why can’t my computer recognize it? Why is my JetDrive Go still not recognized by the iPhone/iPad after I ran Online Recovery on it? My iPhone did ask me to install the JetDrive Go App when I inserted the JetDrive GO for the first time, but I clicked ignore. How can I download the app again? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started